Okanagan Valley Wine Train  Brochure Download Adobe Acrobat Reader
THE TRAIN IS CURRENTLY NOT IN OPERATION. IT IS A "WORK IN PROGRESS".

Terms and Conditions:

Please read the following information carefully as the terms and conditions described herein constitute an agreement between you and Fun Train Canada Inc. If you make a reservation or make payment with the Okanagan Valley Wine Train, operated by Fun Train Canada Inc. you thereby agree to accept the terms and conditions of this contract.

Excursion Prices :

All prices are in Canadian Dollars, per person, and are valid at time of publishing. Group excursion rates are available from Fun Train Canada Inc. Please contact our Sales Department at 1-866-688-9999. All prices, programs, terms and conditions are subject to change without notice and are subject to availability.

Not Included:

All taxes. GST /PST is applicable on all beverages and meals, souvenir and gift items served aboard the train. Incidental expenses, items of a personal nature before or after the excursion; and all other items not specified in the description of the excursion contained in this brochure.

Reservation/Payment Policy:

Full payment must be received at the time of booking to confirm your reservation. Travel Agents please note: Agency cheques, American Express, MasterCard, VISA are acceptable forms of payment. Okanagan Valley Wine Train will obtain authorization for the credit card sales. Should your client wish to make payment by credit card, please have the following information available.

- Name as noted on the credit card
- Address of credit card holder
- Type of credit card
- Full credit card number/expiry date
- Written authorization of your client

Please remit payments to:

Okanagan Valley Wine Train Edmonton Inn/Ramada North Suite 906, 11830 Kingsway Avenue Edmonton, Alberta Canada T5G 0X5
Freephone: 1-866-688-9999
Phone: (780) 452-9999
Fax: (780) 478-6666

Refunds:

No refunds shall be made on unused services. Cancellations received within 21 days prior to the excursion date will result in forfeiture of all payments on file. Written notice of cancellation must be provided.

Surcharges:

Fun Train Canada Inc. will hold the prices published for as long as possible. Unfortunately fuel prices, government taxation and other factors outside our control may force us to ask for surcharges. In the extreme cases we could pass these on to you. In this unlikely event we would waive our penalty, to you, if you chose to cancel.

Suppliers Liability:

Fun Train Canada Inc. acts as an agent for and makes arrangements with other independent parties to provide you with travel services, entertainment and meals. Although great care is taken to choose suppliers, we are unable to directly control their actions and them, and, therefore, we are not responsible for their acts or omissions. The services provided by these suppliers and their liability may be limited by their tariffs, conditions of carriage and agreements.

Prohibited articles:

The following items are prohibited on the train: animals, firearms and ammunition, explosives and fireworks, flammable items, hazardous material and illegal substances.

Smoking Policy:

Okanagan Valley Wine Train is a smoke-free train.

Responsibility:

All travel involves some risks and you accept personal responsibility for your trip. Services in connection with this excursion are rendered by suppliers acting as independent contractors and not as agents or employees of Fun Train Canada Inc./Okanagan Valley Wine Train/Okanagan Valley Fun Train. In accepting these services you agree that Fun Train Canada Inc. and its affiliates shall not be liable for any injury, damage, death, loss, accident, expenses, delay or negligence to persons or party in connection with any transportation. Accommodations, or other services resulting directly or indirectly from any occurrence or condition beyond its control including but not limited to defects and breakdown of equipment, acts of God, acts of governments or other authorities, wars, riots, civil disturbances, strikes, thefts, delays, changes in itinerary or schedules, etc. All services, accommodations and facilities are subject to the laws and customs of the Province of British Columbia/Alberta. Unforeseen conditions may necessitate changes and the right is reserved to make such changes.

Fun Train Canada Inc. and its affiliates reserves the right or make changes or substitutions in the dates, itinerary, costs as it becomes necessary or desirable without liability to itself or its corresponding or affiliated associations and organization or their agents. In the event of the excursions being cancelled by the operator, he shall have not responsibility other than the refund of all deposits and monies paid to him, less the cost of any insurance premium, by guests. No refunds will be made for unused portions of the excursions itself. Our liability is strictly limited to refund of your payments, less the cost of any insurance premium, to us and does not include consequential damages. Fun Train Canada Inc. and its affiliates reserve the right to cancel any group departure if the minimum enrollment figures are not achieved. In the event of cancellation by Fun Train Canada Inc. and its affiliates, participants will receive a total refund of the fees paid, including deposits less the insurance premium if applicable. Fun Train Canada Inc. reserves the right to decline to accept any person as member of a group or individual at any time when such action is determined to be in the best interests of the health, safety, and general welfare of the group or individual. Any physical condition requiring special attention, diet or treatment must be reported in writing when the reservation is made. Individuals under the age of 19 are not permitted to consume alcoholic beverages.

Delays:

There will be delays from time to time as we share the tracks with other passenger and freight trains. They are usually unforeseeable and unavoidable. They may be caused by the track not being cleared of other trains for safety or technical reasons. We will keep you advised of arrival times. Flexibility is the key and we will do our best to adhere to our schedule.

Boarding and Check-in:

The Kelowna Train Station is situated at 600 Recreation Avenue, Kelowna, B.C. And opens 90 Minutes before departure. We recommend that passengers arrive at the platform no later than 45 minutes prior to departure as Okanagan Valley Wine Train reserves the right to release all space to the general public 30 minutes prior to train departure. Group Leader must act as representative for the entire group. If tickets are to be picked up locally the Group Leader must pick up all tickets for distribution.

Passenger Conduct:

Okanagan Valley Wine Train reserves the right to dismiss passengers from the train if their conduct interferes with the enjoyment of others or endangers the safe operation of the train or its staff and contents.

Souvenirs and Gifts:

A collection of gifts and souvenirs is offered for purchase aboard the train.

Gratuities:

Tipping is at the passengers' discretion and should be based on the quality and manner of services.




      
              
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